About Surface

We are a start up, performance-driven marketing agency focused on helping local businesses grow through smarter digital strategies. We specialize in driving real-world results — store visits, bookings, and phone calls — for brick-and-mortar establishments with a focus on incremental growth. We also support a select group of e-commerce clients looking to scale with efficient paid media. 

The Role 

The Project Manager is responsible for planning, and day to day management of resources and timeline in pursuit of the completion of projects on time, within budget, and to the required standards of the agency and our clients.

What You’ll Do 

• Planning: Working with Team Leads to define project scope, setting goals, creating timelines, budgeting, and resource allocation. Expert in the use of SaaS project management software.

• Execution: Overseeing project activities, ensuring tasks are completed according to plan, and addressing any issues that arise.

• Monitoring: Tracking project progress, identifying potential risks, and implementing corrective actions.

• Communication: Maintaining clear communication with stakeholders, including team members, client service leads and management.

• Resource Management: Allocating and managing project resources, including personnel, equipment, and materials.

• Risk Management: Identifying and mitigating potential risks that could impact project timelines, budget, or quality.

• Stakeholder Management: Building and maintaining relationships with internal and external stakeholders, ensuring their satisfaction with project outcomes.

• Collaboration: Working seamlessly, respectfully and diligently with all project participants, both internal and external to achieve project objectives

• Supports Client Service Leadership: ascertains project requirements, makes sure all parties are on the same page with all project due-dates and deliverables, makes sure shit happens, the way it should.

Who You Are 

• 6+ years of project management experience

• Possesses a combination of technical skills, leadership qualities, and interpersonal abilities

• Understand how to ask all the questions necessary to accurately map the requirements of any given project

• Key traits include strong communication, problem-solving, and organizational skills, along with the ability to adapt to change, delegate effectively, and foster teamwork.

• Adept at risk management, decision-making, and stakeholder management.

• Comfortable taking feedback and iterating quickly

• Sharp attention to detail and commitment to high standards
  

  Salary commensurate with experience. Employer-provided healthcare plan including medical, vision and dental.